Customers Can Now Receive Consolidated Bill for Local, Internet Access and Wireless Services

Media Contact Info

Lacy Yeatts
Verizon
804 779-4097

Brenda Boyd Raney
Verizon Wireless
908 306-4834

04/10/2002

NEW YORK, NY —

Verizon residential customers in New Jersey and Connecticut can now consolidate their local, wireless, high-speed Internet access, regional toll calling and optional services on one bill. Verizon Long Distance customers in Connecticut also can consolidate their long-distance charges on that same bill.

The company is sending postcards to customers in the state this week telling them they may be eligible to consolidate their billing. To sign up for ONE-BILL®, customers must have accounts in the same name and have good credit with both Verizon and Verizon Wireless. Customers in New York and Massachusetts also have the ONE-BILL option.

"We know our customers want the convenience of one bill for their telecommunications services," said Jill Wagner, vice president of consumer marketing for Verizon. "They want to be able to see charges for all services on one monthly statement, and they want to write one check. Our goal is to simplify their lives. It's one of the benefits consumers want the most from today's fully competitive telecommunications marketplace."

"Today's wireless customer expects end-to-end convenience. From the technology that delivers the service, to the bill that provides the detail, we are pleased to offer this one-step option to our customers," said John Stratton, vice president and chief marketing officer of Verizon Wireless.

Eventually, the company plans to make the single bill available to all Verizon customers.

Those ONE-BILL customers who have registered at Verizon's Web site, www.verizon.com, using information from their home Verizon phone bill, can view all their Verizon charges online -- including Verizon Wireless charges -- and they can pay their ONE-BILL electronically via the Web.

To find out if they are eligible and to order Verizon's ONE-BILL, Verizon customers can go to the company's Web site at www.verizon.com/ONE-BILL; or local and wireless customers can call 1-888-445-0355 toll-free. There is no charge to receive the consolidated bill.

Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services. Verizon companies are the largest providers of wireline and wireless communications in the United States, with 132.1 million access line equivalents and 29.4 million wireless customers. Verizon is also the largest directory publisher in the world. With more than $67 billion in annual revenues and approximately 247,000 employees, Verizon's global presence extends to more than 40 countries in the Americas, Europe, Asia and the Pacific. For more information on Verizon, visit www.verizon.com.

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